In this paper, we argue that the way we have been training and evaluating ML models has largely forgotten the fact that they are applied in an organization or societal context as they provide value to people. We show that with this perspective we fundamentally change how we evaluate and select machine learning models.

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High-quality data plays a vital role in developing reliable image classification models. Despite that, what makes an image difficult to classify remains an unstudied topic. This paper provides a first-of-its-kind, model-agnostic characterization of image atypicality based on human understanding. We consider the setting of image classification "in the wild", where a large number of unlabeled images are accessible, and introduce a scalable and effective human computation approach for proactive identification and characterization of atypical images. Our approach consists of i) an image atypicality identification and characterization task that presents to the human worker both a local view of visually similar images and a global view of images from the class of interest and ii) an automatic image sampling method that selects a diverse set of atypical images based on both visual and semantic features. We demonstrate the effectiveness and cost-efficiency of our approach through controlled crowdsourcing experiments and provide a characterization of image atypicality based on human annotations of 10K images. We showcase the utility of the identified atypical images by testing state-of-the-art image classification services against such images and provide an in-depth comparative analysis of the alignment between human- and machine-perceived image atypicality. Our findings have important implications for developing and deploying reliable image classification systems.

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In many practical applications, machine learning models are embedded into a pipeline involving a human actor that decides whether to trust the machine prediction or take a default route (e.g., classify the example herself). Selective classifiers have the option to abstain from making a prediction on an example they do not feel confident about. Recently, the notion of the value of a machine learning model has been introduced as a way to jointly consider the benefit of a correct prediction, the cost of an error, and that of abstaining. In this paper, we study how active learning of selective classifiers is affected by the focus on value. We show that the performance of the state-of-the-art active learning strategies drops significantly when we evaluate them based on value rather than accuracy. Finally, we propose a novel value-aware active learning strategy that outperforms the state-of-the-art ones when the cost of incorrect predictions substantially outweighs that of abstaining.

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Training data creation is increasingly a key bottleneck for developing machine learning, especially for deep learning systems. Active learning provides a cost-effective means for creating training data by selecting the most informative instances for labeling. Labels in real applications are often collected from crowdsourcing, which engages online crowds for data labeling at scale. Despite the importance of using crowdsourced data in the active learning process, an analysis of how the existing active learning approaches behave over crowdsourced data is currently missing. This paper aims to fill this gap by reviewing the existing active learning approaches and then testing a set of benchmarking ones on crowdsourced datasets. We provide a comprehensive and systematic survey of the recent research on active learning in the hybrid human–machine classification setting, where crowd workers contribute labels (often noisy) to either directly classify data instances or to train machine learning models. We identify three categories of state of the art active learning methods according to whether and how predefined queries employed for data sampling, namely fixed-strategy approaches, dynamic-strategy approaches, and strategy-free approaches. We then conduct an empirical study on their cost-effectiveness, showing that the performance of the existing active learning approaches is affected by many factors in hybrid classification contexts, such as the noise level of data, label fusion technique used, and the specific characteristics of the task. Finally, we discuss challenges and identify potential directions to design active learning strategies for hybrid classification problems.

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Hybrid classification services are online services that combine machine learning (ML) and humans - either crowd workers or experts - to achieve a classification objective, from relatively simple ones such as deriving the sentiment of a text to more complex ones such as medical diagnoses. This paper takes the first steps toward a science for hybrid classification services, discussing key concepts, challenges, and architectures, and then focusing on a central aspect, that of ML calibration and how it can be achieved with crowdsourced labels.@en

We motivate why the science of learning to reject model predictions is central to ML, and why human computation has a lead role in this effort.@en

In this paper, we explore how to efficiently combine crowdsourcing and machine intelligence for the problem of document screening, where we need to screen documents with a set of machine-learning filters. Specifically, we focus on building a set of machine learning classifiers that evaluate documents, and then screen them efficiently. It is a challenging task since the budget is limited and there are countless number of ways to spend the given budget on the problem. We propose a multi-label active learning screening specific sampling technique -objective-aware samplingfor querying unlabelled documents for annotating. Our algorithm takes a decision on which machine filter need more training data and how to choose unlabeled items to annotate in order to minimize the risk of overall classification errors rather than minimizing a single filter error. We demonstrate that objective-aware sampling significantly outperforms the state of the art active learning sampling strategies.

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