When using web search engines to conduct inquiries on debated topics, searchers' interactions with search results are commonly affected by a combination of searcher and system biases. While prior work has mainly investigated these biases in isolation, there is a lack of a comprehensive understanding of web search on debated topics. Addressing this gap, we conducted an exploratory user study (N = 255), aimed at advancing the understanding of the intricate searcher-system interplay. Particularly, we investigated the relations between (i) search system exposure, searchers' attitude strength, prior knowledge, and receptiveness to opposing views, (ii) search interactions, and (iii) post-search epistemic states. We observed that search interaction was shaped by search system exposure, attitude strength, and prior knowledge, and that attitude change was influenced by the level of confirmation bias and initial attitude strength, but not search system exposure. Insights from this work suggest the need to adapt interventions that mitigate the risks of searcher and system bias to searchers' nuanced pre-search epistemic states. They further emphasize the threat of customizing the search ranking to enhance user satisfaction in the context of debated topics to responsible opinion formation.

In this work, we discuss the findings emerging from co-design sessions between children ages 6 to 11 and adults, which were conducted to advance knowledge on how to best support children using well-known search tools for online information discovery. Specifically, we argue that by leveraging scaffolding, gamification techniques, and design choices via an application, it is possible to enhance children's habits related to query formulation. Outcomes from this preliminary exploration reveal that gameplay incentives (e.g. levels, points, and other incentives like customization) are needed and effective in motivating further interaction with the application, which in turn leads to further utilization of the scaffolding needed to positively impact query formulation.

In this work, we reason how focusing on Information Retrieval (IR) for children and involving them in participatory studies would benefit the IR community. The Child Computer Interaction (CCI) community has embraced the child as a protagonist as their main philosophy, regarding children as informants, co-designers, and evaluators, not just users. Leveraging prior literature, we posit that putting children in the centre of the IR world and giving them an active role could enable the IR community to break free from the preexisting bias derived from interpretations inferred from past use by adult users and the still dominant system-oriented approach. This shift would allow researchers to revisit complex foundational concepts that greatly influence the use of IR tools as part of socio-technical systems in different domains. In doing so, IR practitioners could provide more inclusive, and supportive information access experiences to children and other understudied user groups alike in different contexts.

Information Retrieval (IR) remains an active, fast-paced area of research. However, most advances in IR have predominantly benefited the so-called “classical” users, e.g., English-speaking adults. We envision IR4U2as a forum to spotlight efforts that, while sparse, consider diverse, and often understudied, user groups when designing, developing, assessing, and deploying the IR technologies that directly impact them. The key objectives for IR4U2 are: (1) raise awareness about ongoing efforts focused on IR technologies designed for and used by often understudied user groups, (2) identify challenges and open issues impacting this area of research, (3) ignite discussions to identify common frameworks for future research, and (4) enable cross-fertilization and community-building by sharing lessons learned from research catering to different audiences by researchers and (industry) practitioners across various disciplines.

We discuss the foundation of a collaborative effort to explore AI's role in supporting (teachers and) children in their learning experiences. We integrate principles of educational psychology, AI, and HCI, and align with best practices in education while undertaking a human-centered focus on design and development that puts the student at the centre and keeps the expert-in-the-loop. Initially, we study assessment items - questions or tasks tied to a learning target. These items vary in complexity, serve as indicators of students' grasp of specific concepts and spotlight areas where support may be needed. This preliminary analysis will help us outline a framework to guide the design and evaluation of AI technology for K-12 education. Such a framework would ensure that assessment item generation technology goes beyond the current one-dimensional approach by incorporating multifaceted, adaptable perspectives that consider the variegated landscape of learners' needs, subject matter complexities, and pedagogical goals.

An essential characteristic for unbiased and diligent information-seeking that can enable informed opinion formation and decision-making is intellectual humility (IH), the awareness of the limitations of one's knowledge and opinions. While researchers have recognized the potential to boost IH in individuals, the effect of such interventions on their search behavior, along with the broader significance of IH in the context of web search on debated topics remains unexplored. In this paper, we present the results of a preregistered user study (N = 299) that we conducted to (1) test the effect of three interventions that boost self-reported IH on opinionated individuals' search behavior and (2) explore the role of IH in the search process of opinionated individuals more broadly. IH-boosting interventions did not affect search behavior; we attribute this to the high familiarity of the search environment, prompting searchers to default to their usual search behavior. Still, explorations of the role of IH in the search process indicate that IH and IH-related search intentions should be considered as relevant factors in the pursuit of supporting unbiased and diligent search on debated topics. Based on our exploratory findings, we argue that future research should investigate interventions that are more directly integrated into the search process, as well as such that combine boosting IH with encouraging searchers to approach the search task in an IH-driven way and promoting transparency for appropriate reliance on the search system and ranking.

Information Retrieval (IR) systems have a wide range of impacts on consumers. We offer maps to help identify goals IR systems could—or should—strive for, and guide the process of scoping how to gauge a wide range of consumer-side impacts and the possible interventions needed to address these effects. Grounded in prior work on scoping algorithmic impact efforts, our goal is to promote and facilitate research that (1) is grounded in impacts on information consumers, contextualizing these impacts in the broader landscape of positive and negative consumer experience; (2) takes a broad view of the possible means of changing or improving that impact, including non-technical interventions; and (3) uses operationalizations and strategies that are well-matched to the technical, social, ethical, legal, and other dimensions of the specific problem in question.

Current approaches in automatic readability assessment have found success with the use of large language models and transformer architectures. These techniques lead to accuracy improvement, but they do not offer the interpretability that is uniquely required by the audience most often employing readability assessment tools: teachers and educators. Recent work that employs more traditional machine learning methods has highlighted the linguistic importance of considering semantic and syntactic characteristics of text in readability assessment by utilizing handcrafted feature sets. Research in Education suggests that, in addition to semantics and syntax, phonetic and orthographic instruction are necessary for children to progress through the stages of reading and spelling development; children must first learn to decode the letters and symbols on a page to recognize words and phonemes and their connection to speech sounds. Here, we incorporate this word-level phonemic decoding process into readability assessment by crafting a phonetically-based feature set for grade-level classification for English. Our resulting feature set shows comparable performance to much larger, semantically- and syntactically-based feature sets, supporting the linguistic value of orthographic and phonetic considerations in readability assessment.

With this paper, we delve into the problem of misinformation propagation in the video recommendation domain, focusing on top-N recommendation algorithms (RAs). We evaluate a broad spectrum of RAs to probe their ability to minimize misinformation recommendations while optimizing the RAs for overall performance. The results of an empirical exploration conducted using a suite of Top-N RAs and a video recommendation dataset [1] show that certain RAs excel in both performance and misinformation handling, while others struggle in mitigating misinformation. Our findings emphasize the potential of neighbourhood-based, neural, and other advanced collaborative filtering (CF) approaches in combating misinformation and contributing to more responsible recommender systems. Inspired by our findings, we propose investigating hybrid RAs and exploring specific features influencing misinformation recommendations, to further enhance the understanding and effectiveness of mitigating misinformation in recommendation systems.

Children often interact with search engines within a classroom context to complete assignments or discover new information. To successfully identify relevant resources among those presented on a search engine results page (SERP), users must first be able to comprehend the text included in SERP snippets. While this task may be straightforward for an adult user, children may encounter obstacles in terms of readability and comprehension when attempting to navigate a SERP. Previous research has demonstrated the positive impact of including visual cues on a SERP as relevance signals to guide children toward appropriate resources. In this work, we explore the effect of supplying visual cues related to readability and text difficulty on children's (ages 6-12) navigation of a SERP. Using quantitative data collected from user-interface interactions and qualitative data gathered from participant interviews, we analyze the impact of these visual cues on children's selection of results on a SERP when carrying out information discovery tasks.

In this work, we present the results of a preliminary exploration aiming to understand whether the use of ChatGPT in an educational context can be an asset to meet the specific needs of the students. In particular, we focus on the possibility of adapting the responses to online inquiries related to the primary school curriculum to meet the expectations of readers with different literacy levels. The analysis of feedback elicited from children (9- to 10-year-olds) in three 4th grade classrooms indicates that ChatGPT can adapt its responses to the 4th grade level. However, it still needs improvement to reach the right level of readability. Outcomes from this work can inspire future research directions involving technologies like ChatGPT to adapt learning paths to suit a broad range of students with varied cognitive skills. The potential of such tools to support teachers in their effort to adapt to individual learning needs is still to be fully exploited.

We often use search engines when seeking information for opinion-forming and decision-making on debated topics. However, searching for resources on debated topics to gain well-rounded knowledge is cognitively demanding, leaving us vulnerable to cognitive biases, such as confirmation bias. This can impede well-informed decision-making, and on a societal level, snowball to compel extremism and polarization. Most existing approaches to support better search apply nudges that directly modify user behavior. Such interventions bear the risk of harming user autonomy. Here, we discuss the shift we envision towards autonomy-preserving interventions that boost users' metacognitive skills, specifically their intellectual humility (IH)-the ability to recognize the fallibility of one's beliefs and the limits of one's knowledge. While simple interventions to boost IH have shown promise, the effect on users' search behavior has yet to be investigated. We present critical research questions, challenges, and an initial research plan to advance knowledge in this area.

Researchers worldwide have explored the behavioral nuances that emerge from interactions of individuals afflicted by mental health disorders (MHD) with persuasive technologies, mainly social media. Yet, there is a gap in the analysis pertaining to a persuasive technology that is part of their everyday lives: web search engines (SE). Each day, users with MHD embark on information seeking journeys using popular SE, like Google or Bing. Every step of the search process for better or worse has the potential to influence a searcher's mindset. In this work, we empirically investigate what subliminal stimulus SE present to these vulnerable individuals during their searches. For this, we use synthetic queries to produce associated query suggestions and search engine results pages. Then we infer the subliminal stimulus present in text from SE, i.e., query suggestions, snippets, and web resources. Findings from our empirical analysis reveal that the subliminal stimulus displayed by SE at different stages of the information seeking process differ between MHD searchers and our control group composed of "average"SE users. Outcomes from this work showcase open problems related to query suggestions, search engine result pages, and ranking that the information retrieval community needs to address so that SE can better support individuals with MHD.

The influence of ChatGPT and similar models on education is being increasingly discussed. With the current level of enthusiasm among users, ChatGPT is envisioned as having great potential. As generative models are unpredictable in terms of producing biased, harmful, and unsafe content, we argue that they should be comprehensively tested for more vulnerable groups, such as children, to understand what role they can play and what training and supervision are necessary. Here, we present the results of a preliminary exploration aiming to understand whether ChatGPT can adapt to support children in completing information discovery tasks in the education context. We analyze ChatGPT responses to search prompts related to the 4th grade classroom curriculum using a variety of lenses (e.g., readability and language) to identify open challenges and limitations that must be addressed by interdisciplinary communities.

This special issue highlights state-of-the-art research in intelligent systems and technology for people with diverse abilities. To control scope, we pay particular attention to cognitive diversity, including but not limited to, neurodevelopmental disorders and autism, cognitive and learningdisabilities, and dementia. We introduce the papers in this special issue by contextualizing them according to different research areas. By curating leading-edge contributions in this area, we aim to raise awareness about research challenges and requirements inherent in the development and assessment of systems designed for these categories of users.

This paper contributes to the discussion initiated in a recent SIGIR paper describing a gap in the information retrieval (IR) literature on query understanding–where they come from and whether they serve their purpose. Particularly the connection between query variability and search engines regarding consistent and equitable access to all users. We focus on a user group typically underserved: children. Using preliminary experiments (based on logs collected in the classroom context) and arguments grounded in children IR literature, we emphasize the importance of dedicating research efforts to interpreting queries formulated by children and the information needs they elicit. We also outline open problems and possible research directions to advance knowledge in this area, not just for children but also for other often-overlooked user groups and contexts.

Social networks are a platform for individuals and organizations to connect with each other and inform, advertise, spread ideas, and ultimately influence opinions. These platforms have been known to propel misinformation. We argue that this could be compounded by the recommender algorithms that these platforms use to suggest items potentially of interest to their users, given the known biases and filter bubbles issues affecting recommender systems. While much has been studied about misinformation on social networks, the potential exacerbation that could result from recommender algorithms in this environment is in its infancy. In this manuscript, we present the result of an in-depth analysis conducted on two datasets (Politifact FakeNewsNet dataset and HealthStory FakeHealth dataset) in order to deepen our understanding of the interconnection between recommender algorithms and misinformation spread on Twitter. In particular, we explore the degree to which well-known recommendation algorithms are prone to be impacted by misinformation. Via simulation, we also study misinformation diffusion on social networks, as triggered by suggestions produced by these recommendation algorithms. Outcomes from this work evidence that misinformation does not equally affect all recommendation algorithms. Popularity-based and network-based recommender algorithms contribute the most to misinformation diffusion. Users who are known to be superspreaders are known to directly impact algorithmic performance and misinformation spread in specific scenarios. Findings emerging from our exploration result in a number of implications for researchers and practitioners to consider when designing and deploying recommender algorithms in social networks.