Enabling technologies concerning hardware, networking, and sensing have inspired the development of context-aware IT services. These adapt to the situation of the user, such that service provisioning is specific to his/her corresponding needs. We have seen successful applications of context-aware services in healthcare, well-being, and smart homes. It is, however, always a question what level of trust the users can place in the fulfillment of their needs by a certain IT-service. Trust has two major variants: policy-based, where a reputed institution provides guarantees about the service, and reputation-based, where other users of the service provide insight into the level of fulfillment of user needs. Services that are accessible to a small and known set of users typically use policy-based trust only. Services that have a wide community of users can use reputation-based trust, policy-based trust, or a combination. For both types of trust, however, context awareness poses a problem. Policy-based trust works within certain boundaries, outside of which no guarantees can be given about satisfying the user needs, and context awareness can push a service out of these boundaries. For reputation-based trust, the fact that users in a certain context were adequately served, does not mean that the same would happen when the service adapts to another user’s needs. In this paper we consider the incorporation of trust into context-aware services, by proposing an ontological conceptualization for user-system trust. Analyzing service usage data for context parameters combined with the ability to fulfill user needs can help in eliciting components for the ontology.@en

Drones performing an autonomous mission need to adapt to frequent changes in their environment. In other words, they have to be context-aware. Most current context-aware systems are designed to distinguish between situations that have been pre-defined in terms of anticipated situation types and corresponding desired behavior types. This only partially benefits drone technology because many types of drone missions can be characterized by situations that are hard to predict at design time. We suggest combining context-awareness and data analytics for a better situation coverage. This could be achieved by using performance data (generated at real-time) as training data for supervised machine learning – it would allow relating situations to appropriate behaviors that a drone could follow. The conceptual ideas are presented in this position paper while validation is left for future work.@en

Disruptive Events (DE), such as disasters, virus outbreaks, and military conflicts, are often hugely affecting human life, and works featuring resilience against DE are receiving much attention. A key priority in this regard is the effective monitoring of the affected systems' state after a DE has occurred. Earlier work shows relevant strengths of drone technology for that purpose. In this paper, we take a functional perspective of this technology, for the sake of considering monitoring services and addressing DE. We conceptualize those services and provide explicit insight as it concerns the alignment between user needs and technological (drone-specific) solutions. Further, we zoom in, considering adaptation features, sensing features, and data analytics features accordingly. Finally, we present our general implementation vision that puts drones in a system-of-systems perspective. Since this is work-in-progress, validation is left for future research. @en