Exploitative learning in inter-organizational projects
Evidence from Dutch infrastructure practices
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Abstract
Purpose - How learning is facilitated in inter-organizational projects remains underdeveloped in the literature. The aim of this study is to focus on viewing the relationship between the multiple organizations in a project, from a perspective of the learning aspect. Design/Methodology/Approach - This research analyses the learning trajectory that occurred in the largest tunnel project in the Netherlands. Data were collected through archival documents, in-depth interviews, and site visits. Answering the research question will be done through inductive research. Findings - The results indicate that the most significant change that exploitative learning has led to is the change in mind-set. The learning paradox of projects does not play a factor in the learning trajectory present at the GSP project. Research Limitations/Implications - While the research was conducted in a Dutch context, it is suggested that the findings presented would align with the experiences of construction organizations in other parts of the world. Practical Implications - The findings have implications for understanding learning in practical project management. The organizations need to focus on learning initiatives on people, and not on the collection of data. Originality/Value - This research responds to the debate over the learning in projects. Learning stimulates openness and that this has positive impact omcollaboration.