Employees’ participation in electronic networks of practice within a corporate group: perceived benefits and costs

Journal article (2017)

Authors

M. Sedighi System Engineering - , Economics of Technology and Innovation -

S.G. Lukosch System Engineering -

S. van Splunter System Engineering -

F.M. Brazier System Engineering -

Mohsen Hamedi University of Tehran

Cees van Beers Economics of Technology and Innovation -

Research Group

Economics of Technology and Innovation () (TU Delft)

DOI: https://doi.org/10.1057/s41275-017-0059-5

OA-Fund TU Delft Knowledge exchange Electronic networks of practice Perceived benefit Perceived cost Corporate group

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Published Date

2017

Language

English

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Faculty

Technology, Policy and Management

Department

Values Technology and Innovation

Research Group

Economics of Technology and Innovation

Abstract

This paper explores benefits and costs of knowledge exchange perceived by individuals in connected electronic networks of practice (ENoP) in a corporate setting. The results of 25 semi-structured interviews show 9 perceived benefits and 5 perceived costs to be of importance for knowledge exchange. Altruism and reciprocity are the two main perceived benefits from the knowledge providers’ perspective; problem solving is the main perceived benefit from the knowledge seekers’ perspective. Five perceived costs are identified for both knowledge seekers and knowledge providers; time and effort are the most frequently cited.

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