Investigation of travel behaviour on a multimodal Mobility-as-a-Service hub within a closed user area

Master thesis (2019)

Authors

K.I. Knippenberg Technology, Policy and Management

Contributors

Caspar G. Chorus Engineering, Systems and Services (mentor)
C.G. Chorus Engineering, Systems and Services (mentor)
S. van Cranenburgh Transport and Logistics - TPM (mentor)
Mark de Reuver (mentor)
Faculty
Technology, Policy and Management, Technology, Policy and Management
Copyright: © 2019 Kjell Knippenberg
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Published Date

23-05-2019

Language

English

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Faculty

Technology, Policy and Management

Abstract

Hely has developed Mobility as a Service (MaaS) through multimodal Hubs,
which are offered within closed-user residential areas and made accessible
through an application. This exploratory study aims to assess people’s mobility
behaviour by the usage of Hely in a closed user group. It focused on two
aspects: the indication of (1) the community and (2) the use on the hubs by this
community. The community is characterized by mainly innovative bike- and
public transport-minded young professionals that seek a flexible and
convenient service. The motivation to use Hubs for its multimodality is
currently not widely supported by the community. Moreover, the Hubs reveal
travel behaviour with the shared (e-)car in its centre, independent of all trip
characteristics. Therefore, it can be concluded that currently a multimodal
MaaS-Hub mainly eases accessibility of cars for individuals that do not use
one often, which emphasizes the car as a lasting dominant factor within the
current mobility market.

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